<ul>
<li style="text-align: justify;">Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.</li>
<li style="text-align: justify;">Develop a detailed project plan to track progress.</li>
<li style="text-align: justify;">Conduct impact analyses, assess change readiness, and identify key stakeholders.</li>
<li style="text-align: justify;">Support the design, development, delivery, and management of communications.</li>
<li style="text-align: justify;">Provide input, document requirements, and support the design and delivery of training programs.</li>
<li style="text-align: justify;">A solid understanding of how people go through a change and the change process.</li>
<li style="text-align: justify;">Experience and knowledge of change and/or project management principles, methodologies, and tools.</li>
<li style="text-align: justify;">Ability to clearly articulate messages to a variety of audiences.</li>
<li style="text-align: justify;">Ability to establish and maintain strong relationships and influence others and move toward a common vision or goal.</li>
<li style="text-align: justify;">Problem-solving and root cause identification skills.</li>
<li style="text-align: justify;">Must be a team player and able to work collaboratively with and through others.</li>
<li style="text-align: justify;">Use appropriate verification techniques to manage changes in project scope, schedule and costs.</li>
<li style="text-align: justify;">Perform risk management to minimize project risks.</li>
<li style="text-align: justify;">Create and maintain comprehensive project documentation.</li>
<li style="text-align: justify;">Understand business needs/problem statements and document them in the form of BRD.</li>
<li style="text-align: justify;">Coordination with stakeholders to complete requirement gathering, documentation &amp; sign-off.</li>
<li style="text-align: justify;">BRD walkthrough to IT Team / Vendors.</li>
<li style="text-align: justify;">Preparation of wire-frames.</li>
<li style="text-align: justify;">Review of FSD given by vendors or create FSD for an internal solution.</li>
</ul>

Ho Chi Minh City

Binh Thanh District

Free

Business Analyst

<p style="text-align: justify;">With over 40 years of experience, Hansen Technologies is a leading global provider of customers of customer care, billing software, and data management systems across 80 different countries with specializations in the utilities and telecommunications industries. We are successful because&nbsp;at Hansen, our people focus on our customers. On solving problems. On transforming customer experiences, because CX is in our DNA. With 1500 people across 31 offices globally, our people bring deep expertise, that drives innovation and ideas to ensure we deliver exceptional products and services.</p>
<p style="text-align: justify;"><em>This role will be working with our ICX team in Ho Chi Minh City, Vietnam.</em></p>
<p style="text-align: justify;"><strong>The Role&nbsp; &nbsp;</strong></p>
<p style="text-align: justify;">In this position, your responsibilities will include, but may not be limited to:</p>
<ul>
<li style="text-align: justify;">&nbsp;Working with our clients, project, and scrum teams develop solutions based on a detailed understanding of client requirements. The primary areas of focus would be in Customer Care, Billing, and Provisioning areas of business support.</li>
<li style="text-align: justify;">Responsible for managing a scrum team of developers and quality assurance engineers.</li>
<li style="text-align: justify;">Identifies and documents business rules, functional capabilities, and business events; relates business rules to the process model and develops an appropriate software configuration for the client.</li>
<li style="text-align: justify;">Conducts gap analysis between current and to-be states; identifies gaps and defines and documents requirements to close gaps. Acts in a consultative role to customers on industry best practices.</li>
<li style="text-align: justify;">Participates in the design of the application&rsquo;s functional model and system architecture.</li>
<li style="text-align: justify;">Identifies and reports risks throughout the life of the project and provides mitigation strategies for those risks.</li>
<li style="text-align: justify;">&nbsp;Reviews quality assurance deliverables during the acceptance phase to ensure all requirements have been tested.</li>
<li style="text-align: justify;">Prepares business proposals and presents Hansen's development capabilities to prospects and clients.</li>
<li style="text-align: justify;">Acts as the team subject matter expert and coordinates with business partners when more outside information is needed.</li>
<li style="text-align: justify;">Trains clients in the use of software particular to the clients&rsquo; operation.</li>
</ul>

District 2

Product Owner (Business Analyst, English)

<div class="job-requirements mobile-box">
<div class="requirements">- Education: BA or Post BA<br />- Job Professional: HR Management or equivalent<br />- Languages: English - C level.<br />- Job experience: Having at least 3 years experience with the same position.<br />- Soft skills:<br />+ Computer knowledge: High competent in MS. Word, MS. Excel, MS. PowerPoint.<br />+ Extensive recruitment and selection experience using variety of techniques.<br />+ Others: Systematical thinking; Good presentation skill; Strong interpersonal skills, teamwork.<br />+ High Professional ethics.</div>
</div>
<div class="job-locations mobile-box">
<h2>&nbsp;</h2>
</div>

Thu Duc District

 Recruitment Executive

<ul>
<li style="font-weight: 400; text-align: justify;" aria-level="1"><span style="font-weight: 400;">Successfully manage the relationship with the client and all stakeholders by&nbsp; excellent communication to understand and collect requirements.</span></li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Gather business and system requirements from various business stakeholders; assist business stakeholders to define requirements, suggest ideas, and provide solutions.</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Transfer your understanding to other team and ensure they understand right</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Communicate with business stakeholders to ciarity any unclear information about the business requirements</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Manager changes&nbsp; to project scope, project schedule, and project costs; perform risk management to minimize project risks</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Document the project operations (User Story,BRD,SRS)</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Work with related Departments to verify that all system requirements, including change requests , are implemented and traceable</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Update with new trends and best practices in business analytics and knowledge sharing with colleagues.</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Do other tasks requested by Managers</li>
<li style="font-weight: 400; text-align: justify;" aria-level="1">Create and maintain comprehensive project documentation.</li>
</ul>

District 7

<ul>
<li>Report directly to the supervisor(s) and project manager if required.</li>
<li>Responsible for closely working with client/product owner to clarify, analyze the business requirement;</li>
<li>Get/research concept, business objective to provide the effective solution for the customer.</li>
<li>Use UML to model the defined features, use cases, system workflow, and other necessary diagrams.</li>
<li>Design the application mock-up/wireframe.</li>
<li>In charge of documents writing of User Requirement Specification, Functional Specification, etc.</li>
<li>Define the quality attributes, external interfaces, constraints, and other non-functional requirements.</li>
<li>Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.</li>
<li>Serve as an internal point of contact for the development team whenever requirements need to be clarified.</li>
<li>Support in testing, verifying bugs/issues with Customers.</li>
<li>Provide the application manual user and train staff in how to use the new application.</li>
</ul>

District 1

IT BUSINESS ANALYST (JUNIOR/SENIOR)

<ul>
<li style="text-align: justify;">Analyze and clarify customer requirements during implementation.</li>
<li style="text-align: justify;">Provide models and solutions based on collected requirements.</li>
<li style="text-align: justify;">Write specification documents on the software business. (Scrum, Agile)</li>
<li style="text-align: justify;">Consulting from a professional perspective based on your analysis and research.</li>
<li style="text-align: justify;">Coordinate with Technical, Design, and Testing teams to perfect product features. Own Feature from idea to GO_LIVE.</li>
<li style="text-align: justify;">Responsible for implementing solutions for customers.</li>
<li style="text-align: justify;">Documenting system manuals.</li>
</ul>

Business Analyst (Middle & Senior)

<p>The job-holder will perform tasks relating application function consultant as follows:</p>
<ul>
<li style="text-align: justify;">Analyze the business processes and formulate ways for businesses to improve, based on previous research.</li>
<li style="text-align: justify;">Identify business challenges and find the opportunity to apply the technology to solve them effectively.</li>
<li style="text-align: justify;">Communicate with management to align the technology dictionary with business direction.</li>
<li style="text-align: justify;">Engage business users &amp; make alignment of IT strategy and approach.</li>
<li style="text-align: justify;">Oversee the implementation of new systems and processes.</li>
<li style="text-align: justify;">Conduct discovery workshops and training sessions.</li>
</ul>

Ha Noi

Dong Anh District

IT Business Analyst

<ul>
<li style="text-align: justify;">Tiếp xúc khách hàng (bên ngoài và nội bộ) để tìm hiểu, nắm rõ, tư vấn để có thể chuyển từ yêu cầu/quy trình thực tế của khách hàng thành các yêu cầu hệ thống;</li>
<li style="text-align: justify;">Xây dựng tài liệu phân tích nghiệp vụ (PTYC), tài liệu Prototype, tài liệu thiết kế chi tiết;</li>
<li style="text-align: justify;">Truyền đạt, giải đáp, trao đổi các thắc mắc về mặt nghiệp vụ của đội dự án;</li>
<li style="text-align: justify;">Hỗ trợ quản trị dự án nghiệm thu sản phẩm/hệ thống với khách hàng.</li>
</ul>

Nam Tu Liem District

<ul>
<li style="text-align: justify;">L&agrave;m việc trong m&ocirc;i trường năng động, c&oacute; đội ngũ Tech gi&agrave;u kinh nghiệm trong lĩnh vực c&ocirc;ng nghệ điện to&aacute;n đ&aacute;m m&acirc;y.</li>
<li style="text-align: justify;">Mở rộng kiến thức v&agrave; kinh nghiệm th&ocirc;ng qua c&aacute;c dự &aacute;n v&agrave; sản phẩm c&ocirc;ng nghệ th&uacute; vị.</li>
<li style="text-align: justify;">X&acirc;y dựng Mock-up c&aacute;i sản phẩm mới v&agrave; c&aacute;c t&iacute;nh năng cũ.</li>
<li style="text-align: justify;">X&acirc;y dựng bộ t&agrave;i liệu để chuyển giao th&ocirc;ng tin qua lại giữa c&aacute;c bộ phận kinh doanh, Dev v&agrave; Tester.</li>
<li style="text-align: justify;">Kh&ocirc;ng những tham gia v&agrave;o x&acirc;y dựng c&aacute;c dịch vụ Cloud Server, BA cũng được trải nghiệm từ A-Z qu&aacute; tr&igrave;nh ph&aacute;t triển c&aacute;c dự &aacute;n c&ocirc;ng nghệ kh&aacute;c như Anti-DDos, FireWall hay Call Center, Kubernetes, ... Tham gia qu&aacute; tr&igrave;nh ph&aacute;t triển Drive (như Google Drive), Media transform (xử l&yacute; ảnh v&agrave; video tốc độ cao), &hellip;</li>
</ul>

Thanh Xuan District

Business Analyst - Bizfly Cloud 

<p style="text-align: justify;">Bizfly cung cấp hệ sinh th&aacute;i trọn bộ c&aacute;c giải ph&aacute;p từ tiếp cận, đến nu&ocirc;i dưỡng, chăm s&oacute;c kh&aacute;ch h&agrave;ng từ trước, trong đến sau khi mua h&agrave;ng.</p>
<ol style="text-align: justify;">
<li>C&ocirc;ng cụ phục vụ chuyển đổi số (Biz Solution)</li>
<li>Hạ tầng kỹ thuật (Biz Cloud)</li>
<li>Tư vấn triển khai marketing ( Biz Media)</li>
</ol>
<p style="text-align: justify;">M&ocirc; tả c&ocirc;ng việc:&nbsp;</p>
<ul style="text-align: justify;">
<li>Tham gia ph&aacute;t triển dự &aacute;n Bizfly CRM. Sản phẩm tại&nbsp;<a href="https://crm.bizfly.vn/">https://crm.bizfly.vn</a></li>
<li>Thu thập, t&igrave;m hiểu nghiệp vụ v&agrave; y&ecirc;u cầu hệ thống từ ph&iacute;a kh&aacute;ch h&agrave;ng. Thực hiện ph&acirc;n t&iacute;ch v&agrave; x&acirc;y dựng t&agrave;i liệu đặc tả y&ecirc;u cầu nghiệp vụ.</li>
<li>Hỗ trợ, khuyến nghị kh&aacute;ch h&agrave;ng trong việc định hướng y&ecirc;u cầu của sản phẩm, đề xuất giải ph&aacute;p v&agrave; đ&agrave;m ph&aacute;n với kh&aacute;ch h&agrave;ng.</li>
<li>Tạo, quản l&yacute; hệ thống t&agrave;i liệu.</li>
<li>L&agrave;m cầu nối giữa bộ phận ph&aacute;t triển sản phẩm v&agrave; kh&aacute;ch h&agrave;ng. L&agrave;m cho Lập tr&igrave;nh vi&ecirc;n hiểu r&otilde; nghiệp vụ &amp; mong muốn của kh&aacute;ch h&agrave;ng. Phối hợp với c&aacute;c nh&oacute;m ph&aacute;t triển trong suốt qu&aacute; tr&igrave;nh x&acirc;y dựng v&agrave; tương t&aacute;c với kh&aacute;ch h&agrave;ng nhằm b&aacute;m s&aacute;t y&ecirc;u cầu, sự thay đổi, mục ti&ecirc;u v&agrave; mong muốn của kh&aacute;ch h&agrave;ng.</li>
<li>Hỗ trợ nh&oacute;m kiểm thử sản phẩm.</li>
<li>Thực hiện, hỗ trợ trong qu&aacute; tr&igrave;nh nghiệm thu sản phẩm, đ&agrave;o tạo, chuyển giao.</li>
<li>Nghi&ecirc;n cứu, ph&acirc;n t&iacute;ch c&aacute;c phần mềm đối thủ v&agrave; c&aacute;c phần mềm li&ecirc;n quan v&agrave; đề xuất giải ph&aacute;p cải tiến cho phần mềm Bizfly Crm.</li>
<li>Thiết kế mockup, wireframe&hellip;</li>
</ul>
<p style="text-align: justify;">&nbsp;</p>

Business Analyst - Bizfly 

<p style="text-align: justify;">CNND l&agrave; bộ phận c&oacute; quy m&ocirc; 50 nh&acirc;n sự, trực thuộc VCCorp, &nbsp;phụ tr&aacute;ch mảng kỹ thuật, chuy&ecirc;n giải quyết c&aacute;c b&agrave;i to&aacute;n, sản phẩm c&ocirc;ng nghệ đặc th&ugrave;, ph&aacute;t triển v&agrave; &aacute;p dụng c&aacute;c c&ocirc;ng nghệ mới l&agrave;m nền tảng - hệ quản trị tr&ograve;a soạn b&aacute;o điện tử (IMS - Integrated Management System) cho c&aacute;c trang b&aacute;o mạng điện tử, k&ecirc;nh th&ocirc;ng tin được y&ecirc;u th&iacute;ch nhất hiện nay.</p>
<ul style="text-align: justify;">
<li>C&aacute;c trang b&aacute;o của VCCorp được khối CNND vận h&agrave;nh v&agrave; ph&aacute;t triển: Cafef.vn, Cafebiz.vn, Kenh14.vn, Afamily.vn, Gamek.vn, Genk.vn, Soha.vn, Lotus</li>
<li>C&aacute;c trang b&aacute;o đối t&aacute;c: VTV, Tuổi trẻ Online&hellip;</li>
</ul>
<p style="text-align: justify;">Nhiệm vụ:</p>
<ul>
<li style="text-align: justify;">Tìm hiểu c&aacute;c y&ecirc;u cầu nghiệp vụ để có thể chuyển từ yêu cầu/quy trình/nghiệp vụ thực tế của khách hàng thành các yêu cầu hệ thống.</li>
<li style="text-align: justify;">Viết c&aacute;c t&agrave;i liệu đặc tả y&ecirc;u cầu nghiệp vụ phần mềm, t&agrave;i liệu đặc tả trường hợp sử dụng (usecase); Thiết kế giao diện mẫu (prototype)</li>
<li style="text-align: justify;">Ph&acirc;n t&iacute;ch chuy&ecirc;n s&acirc;u về chất lượng dịch vụ đang cung ứng cho đối t&aacute;c, chất lượng vận h&agrave;nh c&aacute;c dự &aacute;n, chỉ ra c&aacute;c điểm bất thường, bất cập, c&aacute;c điểm lỗi&hellip;trong qu&aacute; tr&igrave;nh vận h&agrave;nh c&aacute;c dự &aacute;n để cải thiện v&agrave; n&acirc;ng cao chất lượng dịch vụ.</li>
<li style="text-align: justify;">Ph&acirc;n t&iacute;ch c&aacute;c loại CMS đang c&oacute; tr&ecirc;n thị trường v&agrave; đưa ra c&aacute;c t&iacute;nh năng mới/đột ph&aacute; cho sản phẩm CMS của ph&ograve;ng để đưa sản phẩm đi ti&ecirc;n phong v&agrave; khẳng định vị thế dẫn đầu tr&ecirc;n thị trường</li>
</ul>

Business Analyst - CNND 

<ul>
<li style="text-align: justify;">Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions (current and future).</li>
<li style="text-align: justify;">Perform requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.</li>
<li style="text-align: justify;">Gathering critical information from meetings with various stakeholders and producing useful reports.</li>
<li style="text-align: justify;">Document the product&rsquo;s vision and the project&rsquo;s scope.</li>
<li style="text-align: justify;">Document the business requirements in detail, (requirement specifications) with all assumptions and caveats included.</li>
<li style="text-align: justify;">Participate in peer reviews and inspections of requirements documents.</li>
<li style="text-align: justify;">Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.</li>
<li style="text-align: justify;">Prioritizing initiatives based on business needs and requirements.</li>
<li style="text-align: justify;">Effectively communicating your insights and plans to cross-functional team members and management.</li>
<li style="text-align: justify;">Performing user acceptance testing.</li>
<li style="text-align: justify;">Define quality attributes, external interfaces, constraints, and other nonfunctional requirements</li>
</ul>

12 jobs found

Business Analyst

Product Owner (Business Analyst, English)

Recruitment Executive

Business Analyst

IT BUSINESS ANALYST (JUNIOR/SENIOR)

Business Analyst (Middle & Senior)

IT Business Analyst

Business Analyst

Business Analyst - Bizfly Cloud

Business Analyst - Bizfly

Business Analyst - CNND

Business Analyst

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